Travel Insurance for Every Adventure
Cover everything from YOUR
Flight Tickets
Europe Summer
luggage
Japan Ski Trip
RENTAL CAR
island cruise
And So Much More
We cover you for the big adventures and the day-to-day.
For smart people going places
Dominic, 26
TrustPilot
Eliot, 33
TrustPilot
Fiona, 55
TrustPilot
Brady
TrustPilot
Jason
TrustPilot
Kristin
TrustPilot
One policy with all the essentials*
Emergency Medical & Hospital
We’ll cover the cost for the treatment of a medical emergency, including transportation costs, if you’re sick or injured while travelling.
COVID Medical & Hospital
If you get COVID-19 while travelling, we’ll cover the cost of any emergency medical treatment.
Trip Cancellation & Interruption
We’ll cover your pre-paid, non-refundable trip costs if you need to cancel or interrupt your trip.
Luggage & Personal Effects
We cover baggage that's damaged, stolen or accidentally lost during your trip. We also give up to $300 if your luggage is delayed.
Personal Accident
You’re covered if you suffer accidental bodily injury during the trip which is direct cause of your death or permanent total disablement
Travel Delay Cover
If your travels are unexpectedly delayed more than 6 hours, we’ll cover the cost of accommodation.
Personal Liability
You’re covered if your negligence during the trip causes property damage or personal injury
+ Other Included Benefits like dental cover, pregnancy cover, and (if Luggage cover is selected) cover for your passport and travel documents as outlined in the PDS.
Total peace of mind
Get covered in <60 seconds
24/7 emergency assistance
Even if it’s 2AM and there’s an emergency in the middle of Shibuya square, we’re here to help you
24/7
Quick claims process
With our fully online claims process, our aim is to get your claim resolved as efficiently as possible
easy claims
$0 excess on most things
No excess on any of our add on packages, or things like travel delay, personal accident, personal liability & more
$0 excess
$250 excess on the rest
Low fixed excess on stuff like medical, cancellations and luggage. Because there are better things to spend your money on
$250
Covered in 173 countries
From Antarctica to Zimbabwe, we’re for the wanderers and we’ve got you covered *almost* everywhere
173
Plus more options for the adventurers*
Customise your cover to add what you need
Motorcycle & Moped
Ski & Snow Cover
Rental Car Excess Cover
Boat & Cruise Cover
Pet Boarding Cover
Guiding you every step of the way
We get it, insurance policy can be confusing. So we’ve put together a bunch of simple guides to make things smoother like butter.
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Frequently Asked Questions
What does travel insurance cover?
Travel insurance coverage can be grouped into three main categories: financial reimbursement, travel medical coverage, and 24-hour assistance. The most common type of travel insurance claim is the financial type. Depending on your policy benefits, you can submit a claim for costs incurred due to things like needing to cancel your trip (for a covered reason), trip delay or interruption, missed connections, or lost baggage.
Travel medical coverage is an especially important benefit if you’re travelling abroad and your everyday health insurance may not or won’t cover you. Many plans also have emergency medical evacuation available, which can arrange and pay for medical transportation to a hospital or even to your home if it’s medically necessary.
What does travel insurance not cover?
While travel insurance can provide coverage for a wide range of unexpected events, it’s important to know what’s not included. Be sure to read the specific details of your policy. Generally speaking, travel insurance won’t cover anything that doesn’t fall under “unforeseen circumstances”.
Does Butter travel cover COVID-19?
Butter travel insurance includes cover as standard for medical expenses caused by or resulting from COVID-19.
Butter travel insurance includes optional cover for Cancellation and Trip Interruption. If selected, this option extends cover to events caused by or resulting from COVID-19. Claims will be paid up to the amount shown in your Certificate of Insurance and subject to the terms and conditions of your policy.
How much does it cost?
The cost can vary based upon your age, destination, chosen limits and trip length, amongst other variables.
What can I add Butter to?
You can take out Butter Tech on the categories listed in your Butter account (including new Phones, Laptops, Headphones and more), with an original purchase price between AU$300 - AU$5,000.
How do I add Butter?
You can take Butter out on selected new items directly through our website by adding an item to your Butter account, within 90 days of the original purchase date of that item.
What am I covered for with Butter?
Butter covers your new item against accidental damage and theft Australia-wide, as well as outside of Australia while you are travelling for up to 90 days.
Accidental damage means unintentional damage to the item that is not expected or planned by you.
Theft means the dishonest appropriation without lawful excuse of the item by someone other than you, where that other person intended to permanently deprive you of the item.
What doesn’t Butter cover?
Butter does not cover you for accidental loss of your item.This means that if you accidentally leave your item somewhere unattended, it won’t be covered. Other exclusions also apply, so be sure to read the Product Disclosure Statement in full. The section covering exclusions is on page 8 of the Product Disclosure Statement.
How do I manage my cover?
If you have taken out a Butter policy, you can view and manage your cover in your Butter account, which you can access by selecting 'Login' at the top of this page. If you need extra support in managing your cover, please email support@butterinsurance.com.au and we would be happy to assist you.
How do I make a claim?
If you have taken out a Butter policy, you can make a claim in your Butter account, which you can access by selecting 'Login' at the top of this page. Once you have logged in, navigate to the 'My Claims' section of your account and follow the prompts to lodge your claim. If you need extra support to lodge a claim, or have a question about an ongoing claim, please email support@butterinsurance.com.au and we would be happy to assist you.
Where can I find the PDS?
Our combined PDS & FSGs for both Travel and Tech can be found in the 'Useful Links' section at the bottom of this website. If you have taken out a Butter policy, you can also view these documents in your Butter account, which you can access by selecting 'Login' at the to of this page.
How can I get a quote?
You can take out a quote for either Travel or Tech by using the buttons on this homepage. We only ask a few questions and generally you can get covered in under 2 minutes. If you need help taking out a quote please email support@butterinsurance.com.au and we would be happy to assist you.
Get a free quote today
It takes < 2 minutes and the process is smooth like butter.
